As an Applied AI Engineer, you’ll research and utilize state-of-the-art Gen AI and machine learning (ML) techniques to successfully deliver solutions to our customers. You will work directly with our customers to understand their business and technical needs and design and deliver AI solutions to solve them. This position is ideal for someone who enjoys solving complex problems, bridging the gap between AI technology and business value, working directly with customers, keeping up-to date with AI research.
This role offers an exciting opportunity for an experienced sales professional specializing in cloud contact center technologies to drive adoption and revenue growth. As a strategic advisor and technical expert for the CCaaS platform, you will work closely with sales, pre-sales, and partner teams to deliver tailored solutions to clients. This role combines hands-on client engagement with thought leadership, providing the chance to shape the future of customer experience technology in a dynamic, fast-paced environment.
The Voucher Processing & Redemption Specialist (VPRS) is focused on supporting multiple state and municipal sponsored voucher programs that CALSTART administers, including the efficient processing and management of numerous vouchers, ensuring data accuracy across multiple sources & systems, and complying with state agency and company policies. VPRS will play a critical role in the success of Voucher Processing program.